Insurance may cover all or a portion of the cost of substance abuse treatment. We can evaluate the options available and quickly advise potential residents on the specifics of your policy.

Hammocks on the Edisto will work with all insurance companies, on an in-network or an out-of-network basis, to maximize your reimbursement for treatment. We begin by verifying your insurance prior to the admissions process and will keep you informed until the admission is scheduled and completed.  Also, after discharge or when you have completed the program, we continue our work until every claim has been filed and resolved.  We work closely with your insurance provider to provide the necessary documentation and perform utilization reviews to ensure maximum insurance coverage for your treatment. We will handle all appeals and will continue our communication with you regarding any coverage issues, payment plans, etc. 

Although we cannot guarantee any amount of insurance coverage, we will always work hard to maximize the reimbursement you deserve.  Before admission, we ask that you sign a financial agreement for all program costs and encourage you to ask questions if any exist. The financial agreement summarizes our commitment to you and/or your loved one, clarifies your financial responsibility, and provides transparency from the outset

In summary, at Hammocks on the Edisto, we will:

  • Strive to make treatment accessible for everyone, including those with financial barriers or insurance coverage issues
  • Practice transparency in all financial affairs
  • Verify all benefits prior to admission
  • Pre-authorize all admissions when possible prior to admission or as directed by the insurance provider
  • Diligently submit insurance claims during your treatment and after
  • Consistently follow up on all outstanding claims and communicate in a timely manner
  • Provide any necessary documentation for your reimbursement, when applicable.

Hammocks on the Edisto does not participate in, nor are we able, to file claims for patients covered under Medicare, Medicaid, and/or Tricare programs.